Responsibilities:

📍Acquiring and developing trust relationships with a portfolio of major clients (global institutional/VIP clients); 📍Expanding the relationships with existing customers by sustained communication, understanding of their needs; 📍Building key customer service processes and systems, formulating management rules, and tracking the status of key customers; 📍Analysis of user behavior, finding hidden needs, writing key customer analysis reports, and communicating with various departments to provide optimal key customer service solutions and product feedback.

Requirements:

📍Sales experience (customer acquisition/ origination), having had a clear sales KPI 📍Familiar with the use of a CRM tool 📍Worked autonomously within a sales team. Experience in working with regional sales teams and in attending and hosting events to acquire new customers. 📍At least 3-5 years working experience in sales and client services function with international financial background in banking, investments, FX sales 📍Client portfolio including institutional clients, HNW individuals, prop trading firms, private bank customers with brokers, futures institutions or commercial banks and etc 📍Strong communication, ability to be flexible in a variety of situations, excellent relationship maintenance and sales skills, able to work under pressure 📍Passionate about crypto. Industry experience would be of an advantage 📍Fluency in English is required to be able to coordinate with overseas partners and stakeholders. Additional languages would be an advantage.

The future of finance is here — whether you’re interested in blockchain, cryptocurrency, or remote web3 jobs, there’s a perfect role waiting for you.