About the company
About OKX OKX is a leading crypto trading app, and a Web3 ecosystem. Trusted by more than 20 million global customers in over 180 international markets, OKX is known for being the fastest and most reliable crypto trading app of choice for investors and professional traders globally. Our Singapore office is a Product and Engineering hub and we are in the progress of expanding our teams in Singapore for the continuous growth of our global business. We build and maintain core trading platform with millions of daily active users. Design, Product and Engineering teams work cross-functionally to identify customer needs, and ship high-quality new features through fast iterations.
Job Summary
What You’ll Be Doing
đź“ŤResponsibilities will include moderating forums, chat groups, and social platforms, organizing online events, collaborating with internal teams, sourcing KOL leads, and providing valuable market insights. If you have a passion for community engagement and the crypto landscape, we invite you to explore this exciting opportunity with us! đź“ŤDrive the German-speaking OKX social calendar, manage and grow our social media channels, among others X, Tik Tok, and Meta. đź“ŤActively monitor and moderate our forums (mostly Telegram), keeping conversations active by engaging and supporting the community đź“ŤOrganize online as well as IRL events, collaborating with internal teams to build a truly unique community for our users. Conduct AMAs as well as product and service surveys. đź“ŤTrack crypto trends, gather insights, and explore new platforms to shape how OKX connects with its community. Provide insights on market trends, memes, and crypto culture while collecting community feedback to help shape our strategies. đź“ŤSource KOL and affiliate leads. đź“ŤCollaborate with internal departments to establish campaign objectives, complete tasks, and identify and solve problems. đź“ŤSuggest new ways to promote company offerings to the community and to reach measurable value.
What We Look For In You
đź“ŤRelevant experience in community management and/or customer support đź“ŤPrevious experience with key social media channels (Twitter/X, Telegram, TikTok and Instagram, ideally focused on vertical video) đź“ŤExceptional communication skills in English and German đź“ŤStrong understanding of cryptocurrency/blockchain related terminologies and trends and have a liking for crypto cultures
If you’re passionate about blockchain and decentralized technologies, explore more opportunities in web3 and cryptocurrency careers.
