About the company
At PINTU, We are building the #1 crypto investment platform to focus on new investors in Indonesia and Southeast Asia. We know that 99% of new investors are underserved because existing solutions cater to the 1% who are pros and early adopters hence we built an app that helps them to learn, invest and sell cryptocurrencies with one click away.
Job Summary
In this role, you will
📍Collaborate with, but not limited to, Marketing, Product, and Customer Experience teams to ensure all CRM programs are well communicated and executed. 📍Develop product or feature recommendations based on user behavior analysis. 📍Responsible for the timely implementation of customer engagement programs. 📍Evaluate and report insightful findings from each CRM program iteration. 📍Experimenting with copy and creative materials to drive the highest customer engagement. 📍Manage and optimize promotion budget to support CRM programs
Who We Are Looking For
📍Ideally, a graduate in Business, Economics, Statistics, Math, or Computer Science. 📍Ability to develop and structure a customer engagement program based on customer behavior 📍At least 2 years of experience in growth, data analytics, or performance marketing. 📍Proficient in using spreadsheets, analytics, and CRM tools (ie, AppsFlyer, MoEngage, Mixpanel, OneSignal, Netcore, Sendgrid, Mailchimp). 📍Experience in customer optimization to increase retention and prevent churn. 📍Practical knowledge in SQL / BigQuery is a plus point. 📍Excellent communication skills in English and Bahasa.
If you’re passionate about blockchain and decentralized technologies, explore more opportunities in web3 and cryptocurrency careers.
