What you will do

📍Lead Strategic Launches Across the Business Own end-to-end execution of MoonPay’s most critical product and operational launches—including new markets, regulatory rollouts, and internal or acquired product initiatives. Define clear milestones, align stakeholders, and deliver results 📍 Operationalize & Scale Our Partner Program Build the foundational structure of MoonPay’s Partner Program across onboarding, technical integration, go-to-market coordination, and ongoing performance. Drive alignment across Product, Partnerships, Legal, Risk, and CX to deliver a world-class partner experience. 📍 Own M&A Integration Programs Develop and run cross-functional integration roadmaps post-acquisition—ensuring technical harmonization, operational readiness, and cultural alignment across teams and product surfaces 📍Establish Systems for Launch Readiness & Accountability Create scalable frameworks for launch planning, async updates, risk tracking, and stakeholder ownership. Institutionalize rituals that improve predictability and reduce organizational drag. 📍 Create Tight Product Feedback Loops Build and manage systems that collect actionable insights from users, partners, and customer-facing teams. Ensure these inputs shape roadmap prioritization and post-launch iteration. 📍Unblock Decisions & Drive Alignment Facilitate fast, informed decision-making across product, legal, and operational leaders. Elevate risks, resolve conflicts, and keep complex programs moving forward with clarity and calm.

About You

📍The ideal candidate is a strategic operator who is passionate about delivering exceptional customer experiences at scale while building and mentoring high-performing teams. You bring a systems-thinking mindset, thrive in ambiguity, and have a track record of driving clarity and structure in fast-paced, high-growth environments. You lead with ownership and empathy—streamlining complex programs, fostering cross-functional alignment, and serving as a culture carrier within your organization. You're energized by building for scale, continuously improving operational models, and developing the next generation of leaders.

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