Create New Account
Sign up to continue searching for suitable jobs in Web 3.0

OR
Terms of Use
Already have an account?

Log In to Your Account
Log in to continue searching for suitable jobs in Web 3.0

OR
Donā€™t have an account?
Chainalysis
Director of Services SEMEA
2 days ago | 13 views | Be the first one to apply

Director of Services SEMEA

Full-time
Dubai
Per year
$98,000 To $150,000

About the company

The global financial ecosystem is changing. Revolutionary blockchain technology has unlocked the potential for people around the world to have more equal access to wealth and information. This transformation has begun with the mass global adoption of cryptocurrencies but like all new financial systems, it needs greater trust to realize its full potential and remain safe from bad actors. Thatā€™s where we come in. The Chainalysis blockchain data platform enables businesses, governments, and banks to solve the worldā€™s most high-profile criminal cases, paving the way for an economy built on blockchains.

Job Summary

In this role youā€™ll be responsible for:

šŸ“Assessing and realigning our team to meet regional and global demand, including talent reshuffling and reorganizing groups based on crime type, geographic needs, or language capabilities. Ensure resources are optimized to meet diverse client needs, with a focus on South EMEA markets šŸ“Leading a services team focused on delivering high-quality customer outcomes by refining engagement models, aligning service offerings, and ensuring efficient delivery methods. Oversee the entire customer engagement journey, providing strategic direction on service quality, resource allocation, and performance metrics, especially in South EMEA šŸ“Partnering closely with sales leadership to define, scope, and execute services engagements for new and existing clients, including those in South EMEA. Support the sales process to enhance client confidence and credibility, leveraging market insights and client feedback to refine offerings and expand market reach šŸ“Fostering a high-performance culture by attracting, developing, and retaining top talent. Drive growth within the services delivery team through capability mapping, targeted training, and effective people management, empowering team members to meet the dynamic demands of a services business šŸ“Implementing and managing financial rigor within the services business, with a focus on project accounting, profitability analysis, and a cost-versus-return model. Conduct regular business reviews, track performance indicators, and allocate budgets strategically to meet service delivery objectives and regional growth šŸ“Positioning yourself as a thought leader in crypto services, guiding the team to develop innovative offerings and enhance existing services. Lead with a forward-thinking approach, staying attuned to industry trends, client needs, and emerging technologies, and foster an environment of curiosity and adaptability within the team

We're looking for candidates who have:

šŸ“Proven experience leading a services business, with specific exposure to South EMEA markets and an understanding of its unique regulatory, market, and client needs. šŸ“Strong business acumen, focusing on financial operations, profitability, and project accounting within a services delivery model šŸ“Strategic mindset with a track record of successfully navigating complex changes in global service models and client demand šŸ“Exceptional communication skills, with proficiency in multiple languages a plus

Salaries for similar jobs:

Similar jobs

about 4 hours ago | 6 views | 1 applications
Full-time
Portugal
1 day ago | 19 views | Be the first one to apply
Full-time
Texas
2 days ago | 20 views | Be the first one to apply
Full-time
Portugal
$105,000 To $150,000 per year
2 days ago | 19 views | 1 applications
$84,000 To $106,000 per year
4 days ago | 28 views | Be the first one to apply
Full-time
Portugal