Working days are Sun-Thu / Mon-Fri

📍Enthusiastic about exploring the limitless possibilities of blockchain technology and its transformative impact on the digital landscape? We are on the lookout for passionate juniors who are eager to join our team as Technical Support Engineers at Fireblocks. In this role, you will work closely with our R&D and Product teams, delving into the crypto and cybersecurity realm while becoming an invaluable resource in our groundbreaking product. This is an exceptional opportunity to grow both professionally and personally as you provide expert-level support to our esteemed customers and contribute to the success of the Fireblocks platform. 📍In this role, you will be the face of the company, directly engaging with our customers and providing exceptional support for any inquiries they raise via instant messaging. 📍If you have a technical acumen, a drive for problem-solving, and a thirst for knowledge, come join us in shaping the future of digital asset operations

What You'll Bring

📍1-2 Years of technical hands-on experience with IT infrastructure/SaaS application 📍Excellent written and spoken communication skills in English 📍Must have great interpersonal skills, patience, an autodidact with a passion for problem-solving 📍Strong technical orientation and understanding of various technological concepts 📍Affinity for technical writing and innovation 📍BS.c graduate in Computer science/Industrial engineering and management or any other related field - Advantage 📍Blockchain knowledge or certifications- Advantage

If you’re passionate about blockchain and decentralized technologies, explore more opportunities in web3 and cryptocurrency careers.