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EToro
Customer Service Representative
at EToro
7 months ago | 1237 views | 5 applications

Customer Service Representative

Full-time
Cyprus

About the company

The world's leading social investment network.

Job Summary

What will you be doing?

📍Be an effective bridge between company and clients 📍Provide first level support to the company’s clients by live chat, e-mail and phone 📍Receive requests for assistance and support and respond with the utmost professionalism possible according to the company’s guidelines 📍Keep the customer’s interest alongside company’s requirements in mind at all times 📍Interact with clients through both written and verbal communication 📍Keep vigilance regarding company's compliance with Cyprus and Global regulations 📍Represent the company and product at the highest possible level and provide a 📍“WOW” professional and service experience

REQUIREMENTS

📍This is a shift-based position -Ability to work shifts and weekends - 5 working days per week 📍Must be already living in Cyprus -This is not a relocation position 📍English at a high level (read, speech and written) 📍Basic understanding of the financial markets 📍Experience working in Customer Service 📍Service Oriented 📍Phenomenal inter-personal skills 📍High motivation to succeed and contribute

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