About the company
About OKX OKX is a leading crypto trading app, and a Web3 ecosystem. Trusted by more than 20 million global customers in over 180 international markets, OKX is known for being the fastest and most reliable crypto trading app of choice for investors and professional traders globally. Our Singapore office is a Product and Engineering hub and we are in the progress of expanding our teams in Singapore for the continuous growth of our global business. We build and maintain core trading platform with millions of daily active users. Design, Product and Engineering teams work cross-functionally to identify customer needs, and ship high-quality new features through fast iterations.
Job Summary
What You’ll Be Doing:
📍Responsibilities will include moderating forums, chat groups, and social platforms, organizing online events, collaborating with internal teams, sourcing KOL leads, and providing valuable market insights. If you have a passion for community engagement and the crypto landscape, we invite you to explore this exciting opportunity with us! 📍Manage OKX Brazil community operations. 📍Grow the local online and offline OKX Brazil community by building a new user conversion strategy. 📍Drive interactions in the local OKX forums, instant messaging platforms, and chat groups with the community to increase positive engagement. 📍Collaborate with internal departments to establish campaign objectives, complete tasks, and identify and solve problems. 📍Explore new community-friendly platforms and groups to facilitate the expansion of OKX's local user base and influence. 📍Organize online events, assist in offline meet-ups, and conduct product and service surveys. 📍Provide user feedback and market insights. 📍Suggesting new ways to promote company offerings to the community and to reach measurable value. 📍Support KOL leads sourcing. 📍Support OKX products' educational content creation.
What We Look For In You
📍Minimum of 1 year of professional experience in customer support 📍Exceptional communication skills. 📍Strong interpersonal skills. 📍A passion for crypto and digital assets. 📍Fluency in Portuguese and English.
Nice to Haves
📍Relevant experience in a crypto company. 📍Global exposure and cross-culture mindset. 📍Highlights of Perks and Benefits: 📍Market competitive total compensation package. 📍Comprehensive insurance package including medical, dental, vision, disability & life insurance. 📍Holistic leave package. 📍Employee Referral Bonus Program paid in BTC. 📍More surprises when you join!
