Your responsibilities will include …

📍Owning client relationships. Serve as the primary point of contact for client stakeholders, running all meetings with tight agendas, answering questions over Slack, providing pre-reads where needed, and driving quarterly business reviews that surface wins and expansion ideas. 📍Owning project management. Keep projects organized and moving by setting clear timelines, assigning owners, and making sure deadlines don’t slip. Use tools like Asana and Notion to track progress, surface blockers early, and keep everyone aligned on what’s coming next. 📍Partnering with client teams on growth. Collaborate with Organic Growth Strategists, Editorial Leads, and the Leadership team to identify, prioritize, and pitch opportunities across SEO, GEO, content, and CRO. Support in building roadmaps and secure buy-in from client stakeholders. 📍Driving projects forward. Define and drive project plans, timelines, resourcing, and dependencies so every commitment ships on schedule. Manage backlogs, kickoffs, and regular check-ins to keep work unblocked. Capture decisions, assign owners, confirm due dates, and send same-day recaps with next steps. 📍Communicating clearly. Maintain a communication charter and SLAs across email and Slack. Route questions to the right specialist, provide proactive status updates, and keep a single source of truth in Notion and Asana. 📍Surfacing wins and key insights. With support from the Organic Growth Strategy team, tie our client programs to closed won deals and revenue. 📍Driving client growth plans. Own and support with renewals and upsells. Forecast value, build QBR/EBR narratives, prep renewal decks, align on scope and budget, and manage change orders; track expansion pipeline by account with probability and next action. 📍Triaging escalations. Act as the first line for client issues. Work with the client teams to diagnose the situation, propose potential solutions with trade-offs, pulling in the Executive Sponsor when needed, and provide updates to internal stakeholders. Close the loop with a brief post-mortem and prevention plan when needed. 📍Leveraging automation and AI. You will be expected to use automations and AI in your day-to-day to streamline your work and propose new automations and tooling to help the team work more effectively and efficiently. You experiment with AI regularly and have automated tasks and processes with it before. 📍Enabling client teams. Deliver Loom walkthroughs, working sessions, and light training so client teams can execute confidently. 📍Improving processes. Document SOPs, templates, checklists, and reusable artifacts. Contribute case studies and share wins that uplift the broader team.

Who you are

📍You have 5+ years in SEO, content marketing, and CRO and now dabbling in GEO. You have a track record of success with SEO in terms of traffic, leads, and closed-won revenue. Your background is primarily in fast-paced agencies. 📍In-house experience at B2B software companies is a bonus but several years of agency experience is required. 📍Experience with helping brands gain visibility in LLM search is a major plus. 📍You can present on SEO to executives and demonstrate your expertise. You can communicate clearly and get straight to the matter at hand with executives. You can facilitate and guide sensitive discussions, manage conflict with grace, and get to a decision.

The future of finance is here — whether you’re interested in blockchain, cryptocurrency, or remote web3 jobs, there’s a perfect role waiting for you.