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Burkland
Client Services Coordinator
at Burkland
about 11 hours ago | 21 views | Be the first one to apply

Client Services Coordinator

Full-time
Remote

About the company

Burkland’s core purpose is to Accelerate Dreams. So often, turning dreams into reality helps change the world. We thrive at the forefront of this transformation. Startups desire our professionals — they are the best in the business. Startups seek our content — we are an industry thought leader. Startups trust our expertise so that founders can focus on their companies, products, and value-add. As a part of our demonstrated value, our clients raised over $3B just last year. At Burkland, we lead with our Core Purpose. We do this for both our clients and our employees. We believe that leaning on our Core Values (Fresh Perspectives, Exponential Value, Empathy, Trusted Partner) will lead to happy clients and happy employees. We are a remote-first company with over 180 incredible team members, more than 750 clients, and a commitment to Accelerating Dreams.

Job Summary

In this role you will:

📍Assist the Director of Client Service Teams with the prospect quoting process, including preparing, tracking, and updating quote data. 📍Organize, maintain, and analyze historical quote data to identify trends, improve accuracy, and support decision-making. 📍Coordinate and analyze team availability and utilization to help inform staffing decisions and capacity planning. 📍Maintain and update Google Sheets, Airtable, and Karbon workspaces, ensuring data is accurate, up-to-date, and easy to use for stakeholders. 📍Support various administrative and operational tasks for client service teams (e.g., tracking action items, managing shared trackers, preparing reports). 📍Collaborate with internal stakeholders across finance, client services, and operations to ensure smooth handoffs and clear communication. 📍Proactively identify opportunities to streamline workflows, automate manual steps, and recommend process improvements. 📍Understanding and embracing the agile and scrappy nature of startups is essential.

About You

📍You have strong English communication skills, both written and verbal, and are comfortable working with U.S.-based teams. 📍You are naturally curious and analytical, enjoy working with data, and like to understand the “why” behind the numbers. 📍You are highly organized, detail-oriented, and able to manage multiple tasks and priorities without dropping the ball. 📍You are a self-starter who takes initiative and enjoys finding better, more efficient ways of doing things. 📍You are comfortable learning and using new tools, software, and systems. 📍You thrive in a remote, fast-paced, and dynamic environment and are excited by the opportunity to support growing startup clients.

The future of finance is here — whether you’re interested in blockchain, cryptocurrency, or remote web3 jobs, there’s a perfect role waiting for you.

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