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Shakepay
Business Operations Associate
at Shakepay
9 days ago | 86 views | 3 applications

Business Operations Associate

Full-time
Canada
Per year
$81,000 To $112,000

About the company

Shakepay is reimagining financial services to give every Canadian their fair shake, by making it bitcoin-friendly, secure, and rewarding. When Shakepay launched in 2015, it quickly became one of Canada’s fastest-growing financial institutions. Backed by top venture funds having raised $44M+ and trusted by over one million Canadians and counting. People who choose careers at Shakepay are helping shape a future of financial freedom, opportunity, and prosperity for all Canadians.

Job Summary

What you’ll be doing

📍Documentation & presentations: You’ll regularly produce internal documentation and external-facing materials, translating complex ideas into concise, structured content 📍Process optimization & automation: Evaluate existing workflows and lead process improvements to increase efficiency, reduce costs, and remove bottlenecks 📍Systems & training: Implement or optimize systems, tools, and processes that enhance operational capabilities. You’ll also train and support teams on best practices, fostering a culture of operational excellence. 📍Market research & data analysis: Investigate market trends, competitive landscapes, and potential growth opportunities while analyzing internal key metrics 📍Special projects: Lead ad-hoc initiatives and act as the “Swiss Army knife” for tackling high-priority challenges, from firefighting to strategic problem-solving

Who we’re looking for

📍2 to 4 years of experience in a relevant field (consulting, banking, operations at a start-up, etc.) 📍Exceptional written & verbal communication: You excel at crafting narratives and creating compelling slide decks, documentation, and proposals. You can clarify complex ideas in a structured way for diverse audiences—from executives to investors 📍Analytical mindset: You love using data to glean insights and inform decisions. Whether through Google Sheets, SQL, or BI tools, you feel at home crunching numbers 📍Technical background: Understanding of APIs, scripting, or tools to automate processes (code-based, no-code / low-code) 📍Proficiency with AI: Familiarity with AI/ML tools and frameworks and an understanding of how to leverage AI solutions to automate processes or derive additional insights 📍Problem solver: You approach questions and challenges with structured thinking and creativity, always proposing actionable solutions

If this role isn’t the perfect fit, there are plenty of exciting opportunities in blockchain technology, cryptocurrency startups, and remote crypto jobs to explore. Check them on our Jobs Board.

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