Responsibilities:

📍Shift4 Payments is looking for an individual who is driven, extremely self-sufficient, highly motivated, and holds themselves to the highest standards of professionalism. We will be evaluating candidates based on how they interview, prior experiences, knowledge, and references. 📍This position requires employees to maintain cooperative, diplomatic working relationships with co-workers, supervisors, customers, and the public; work as part of a team and collaborate with colleagues, and complete projects under tight deadlines even when there are competing requirements and changes in assignments.
📍Receive incoming calls from merchants to assist with accounts on hold 📍Communicate with merchants and sales partners to obtain missing items from underwriting conditional approvals, periodic reviews, and registration items 📍Monitor hold queue for underwriting declines over 90 days 📍Process Addendums for all brands including new authorized signer and legal name changes 📍Daily Underwriting reporting reviews 📍Bank Verification Calls 📍Fraud Alert Calls

Qualifications:

📍High school diploma or the equivalent required. 📍Experience with Microsoft Office Suite, Google Suite required. 📍Strong typing skills with strict attention to detail is a must. 📍Excellent listening, written, and verbal communication skills. 📍Self-starter and who can handle multiple tasks in a fast-paced environment. 📍Problem solving and critical thinking ability to make a business decision 📍Data Entry experience

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