About the company
Groma is blending real estate and technology to unlock a new real estate asset class while making it easier for everyone, from institutional investors to the residents in our buildings, to participate in ownership. Our property technology platform uses AI to bring new efficiencies to the small unit count multifamily sector, enabling us to efficiently acquire, upgrade, and operate these 2-20 unit multifamily buildings and bring institutional performance to this massive but historically overlooked sector. Our investor technology platform makes owning these assets accessible to a broad array of investors, with bespoke vehicles available to institutional and family office investors and our flagship vehicle, the blockchain-powered GromaREIT, available to everyone, with a special focus on enabling ownership for the residents in our buildings. Visit www.groma.com to learn more about us.
Job Summary
Key Responsibilities
šMaintenance Coordination šField all inbound maintenance requests from residents via phone, email, and our resident portal. šTriage and prioritize maintenance issues, dispatching our in-house field technicians or third-party contractors as needed. šManage the scheduling and follow-up of all maintenance tasks to ensure timely and effective resolution. šMaintain accurate records of all work orders, including billing and completion details. šAssist with on-site inspections for apartment turnovers and quarterly property checks, specifically focusing on maintenance and repair needs. šComplete quarterly supply inventory audits to ensure our team has the necessary materials on hand. šAssist with the move-in and move-out process, performing maintenance-focused walkthroughs.
General Property Operations
šParticipate in property operations meetings and projects. šAssist with the onboarding of new triple-decker acquisitions to the portfolio. šHelp with the implementation of maintenance-specific policies and procedures.
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