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Coin Metrics
ACCOUNT MANAGER, US
27 days ago | 86 views | 1 applications

ACCOUNT MANAGER, US

Full-time
Boston

About the company

Coin Metrics is the leading provider of crypto financial intelligence, offering network data, market data, indexes and network risk solutions to a wide range of market participants and observers . Since 2017, we have served the industry by offering granular data and insight dashboards that surface both blockchain and market trends. Our aim is to help builders as well as investors create new and sophisticated markets that are transforming how the world understands value. Our service is unique, our history is deep, and our market position gives us a front-row seat into the evolution of not just a new industry, but also its impact on global finance.

Job Summary

YOUR VALUE

šŸ“Developing and maintaining long-term relationships with key clients in the US šŸ“Serving as the primary point of contact for client inquiries, providing exceptional account management and proactively addressing any issues or concerns. šŸ“Understanding clients' business objectives, challenges, and opportunities to effectively position Coin Metrics' products and services. šŸ“Collaborating with cross-functional teams, including Sales, Product, and Customer Support, to deliver solutions that meet client needs. šŸ“Identifying and executing upon upsell and cross-sell opportunities within existing client accounts to maximize revenue and achieve sales targets. šŸ“Conducting regular business reviews with clients to ensure their satisfaction and identify areas for improvement. šŸ“Staying up to date with industry trends, market developments, and competitor activities to proactively identify new business opportunities. šŸ“Preparing and presenting sales proposals, negotiating contracts, and managing the contract renewal process. šŸ“Providing feedback to internal teams on product enhancements, features, and client requirements to drive continuous improvement. šŸ“Collaborating with marketing and communications teams to support client engagement activities, including webinars, conferences, and industry events.

YOUR EXPERTISE AND EXPERIENCE

šŸ“Interest in crypto and crypto assets šŸ“Bachelor's degree in Business, Finance, or a related field. An advanced degree is a plus. šŸ“Experience in account management, preferably in the cryptocurrency or financial technology industry. šŸ“Strong knowledge of the cryptocurrency market, blockchain technology, and related products and services. šŸ“Proven track record in managing and growing client accounts, meeting sales targets, and driving revenue growth. šŸ“Excellent interpersonal and communication skills, with the ability to build rapport and influence key stakeholders. šŸ“Strong negotiation and problem-solving abilities, with a focus on delivering exceptional customer satisfaction.

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