About the company
Cryptio is a financial data analysis tool for cryptocurrencies. It helps crypto CFOs & CPAs easily automate accounting, bookkeeping and tax reporting for their digital assets. The tool consolidates all cryptocurrency transaction data from multiple wallet & exchange sources, and translates it into data usable for accounting and financial analysis. We take away the headache of regulations, audits, taxes and accounting for crypto firms so that they can focus on what they do best.
Job Summary
Responsibilities
📍Manage a portfolio of Tier 2/3 SMB and legacy accounts post-sale 📍Own the renewal process and protect existing revenue 📍Identify and drive upsell, cross-sell, and expansion opportunities 📍Build strong customer relationships through regular check-ins and strategic support 📍Coordinate with internal teams (Product, ESCs, Marketing) to deliver value and resolve issues 📍Track account health, maintain CRM accuracy, and contribute to process improvements
Why Join Us?
📍Shape the future of how crypto companies manage their back office operations 📍Work with some of the biggest and most innovative names in the industry 📍Join a company that’s successfully moving upmarket, with enterprise clients and six-figure contracts 📍Learn from an exceptional team and gain clear growth paths (we aim to promote from within) 📍Make a meaningful impact in a role where revenue, retention, and relationships are core measures of success 📍Be part of a collaborative, remote-first culture (with team hubs in London, Paris, and New York)
Looking for your next challenge? The world of crypto offers exciting roles in blockchain development, web3 innovations, and remote opportunities.
