About the company
IMC is a leading trading firm, known worldwide for our advanced, low-latency technology and world-class execution capabilities. Over the past 30 years, weāve been a stabilizing force in the financial markets ā providing the essential liquidity our counterparties depend on. Across offices in the US, Europe, and Asia Pacific, our talented employees are united by our entrepreneurial spirit, exceptional culture, and commitment to giving back. It's a strong foundation that allows us to grow and add new capabilities, year after year. From entering dynamic new markets, to developing a state-of-the-art research environment and diversifying our trading strategies, we dare to imagine what could be and work together to make it happen.
Job Summary
Your Core Responsibilities:
šInstall, configure and manage laptops, desktops, mobile phones and peripherals. šFirst point of contact for technical issues in-person and remote. šDocument support issues, update knowledge bases and enforce IT security policies. šTechnical support for meeting rooms, video conferencing and events. šManage user accounts using tools like Active Directory, Entra and Okta. šSupport MS 365 services including Exchange Online and Office. Administer Microsoft server technologies including Active Directory, WSUS, DFS and Group Policy. šSupport and manage corporate software such as Zoom, Jira, Confluence & VMWare.
Your Skills and Experience:
š3+ years of hands-on experience in a desktop support or similar technical role. šStrong analytical thinking and effective problem-solving abilities. šSelf-motivated with a demonstrated passion for technology and innovation. šProficient in English, Mandarin, and Cantonese. šExtensive experience supporting both macOS and Windows operating systems. šKnowledgeable in MS 365 administration.
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