Responsibilities

📍Wallet Management: 📍Oversee daily operations of exchange wallets, including deposits, withdrawals. 📍Monitor blockchain transactions to ensure timely processing and resolve delays or failures. 📍Maintain operational uptime of exchange wallets. 📍Coordinate and complete network upgrades, token events and testing with no issues. 📍Risk Mitigation & Compliance: 📍Monitor Internal Alerts and collaborate with internal stakeholders and external parties to react to incidents and implement safeguards. 📍Continuously review existing risk and controls to prevent potential future impact to the firm or users. 📍Process Optimization: 📍Review internal processes and simplify or automate processes to enhance efficiency and users experience. 📍Analyze competitor product and industry trends to identify potential product/process enhancements. 📍Cross-Functional & External Collaboration: 📍Work with Customer Support to resolve wallet-related user inquiries. 📍Partner with Stakeholders across various departments to solve customer pain-points and enhance our product Communicate and collaborate with regulators, auditors and external parties for licensing and other certifications as required.

Requirements

📍5+ years in crypto wallet operations, blockchain infrastructure, or a related role. 📍Familiarity with various blockchain technologies notwithstanding EVM, Polkadot, Cosmos, etc. 📍Familiarity with on-chain analysis tools, DeFi protocols, and new projects. 📍Familiarity with wallet infrastructure such as nodes, signing services and wallet custody models (Hardware wallet, MPC, HSM, KSM, Embedded Custody). 📍Excellent problem-solving and communication skills. 📍Ability to stay calm in pressure situations and make clear decisions with thorough impact analysis. 📍Ability to thrive in a fast-paced, 24/7 crypto environment, passionate and self starter. 📍Experience in Tradfi - Custody experience is a plus.

If you’re passionate about blockchain and decentralized technologies, explore more opportunities in web3 and cryptocurrency careers.