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BitGo
Technical Writer
atĀ BitGo
about 2 months ago | 242 views | 10 applications

Technical Writer

Full-time
Palo Alto
Per year
$101,000 To $166,000

About the company

BitGo is the leader in digital asset financial services, providing institutional investors with liquidity, custody, and security solutions. Founded in 2013, BitGo pioneered the multi-signature wallet and is the first digital asset company to focus exclusively on serving institutional clients. Active in both centralized and decentralized finance, BitGo offers market leading trading, lending, and borrowing services through its prime brokerage services and acts as the custodian for WBTC, the leading global stablecoin for Bitcoin. In 2020, BitGo launched BitGo Portfolio and Tax, providing clients with a full-stack solution for digital assets. In 2018, it launched BitGo Trust Company, the first qualified custodian purpose-built for storing digital assets. BitGo processes approximately 20% of all global Bitcoin transactions, and supports over 600 coins and tokens. BitGo provides the security and operational backbone for more than 1500 institutional clients in 50 countries, including many regulated entities and the worldā€™s top cryptocurrency exchanges and platforms. BitGo is backed by Goldman Sachs, Craft Ventures, Digital Currency Group, DRW, Galaxy Digital Ventures, Redpoint Ventures, and Valor Equity Partners.

Job Summary

Responsibilities:

šŸ“Create and maintain documentation for BitGo product offerings, shaping everything from the information architecture of our Developer šŸ“Portal to writing integration guides to maintaining API reference. šŸ“Full-stack technical writing, responsible for writing developer documentation and UI text for the web application that our clients use. šŸ“Ensure documentation meets the needs of diverse BitGo client use-cases. šŸ“Provide guidance and develop self-serve resources that enable BitGo engineers to contribute to our documentation as much as possible, while guiding them to become more confident writers. šŸ“Consolidate documentation from multiple sources into a cohesive, discoverable user experience. šŸ“Offer critical input during product development. šŸ“Channel user feedback to improve internal workflows and documentation.

Skills & Experience:

šŸ“Weā€™re looking for a teammate who embodies our values of open communication, transparency, ownership, and high-level craftsmanship. šŸ“We want someone who shares our vision and mission of delivering trust in digital assets.

Required:

šŸ“3+ years of technical writing experience creating developer documentation šŸ“Impeccable writing that exemplifies minimalism and clarity šŸ“Able to write according to a > šŸ“Proficient with command line interpreters (bash, zsh, etc.) šŸ“Proficient with GitHub and Git distributed version control šŸ“Proficient in Markdown šŸ“Understands REST APIs šŸ“Able to plan projects and juggle multiple features šŸ“Able to work with diverse stakeholders including engineers, designers, project managers, sales, and more

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