About the company
OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. Our Communications team is composed of PR/Media Relations, Events, Design, and other external-facing functions. The team’s ethos is to support OpenAI's mission and goals by clearly and authentically explaining our technology, values, and approach to safely building powerful AI. The Events team is a dynamic group dedicated to crafting extraordinary experiences that encompass our company's values and mission. Our team is driven by a passion for bringing people together to connect in meaningful ways.
Job Summary
About the role
📍OpenAI is hiring an experienced Technical Product Enablement Lead to empower our customer-facing teams—Sales Engineers, Solutions Architects, and Customer Success Managers—to deliver maximum value from our advanced AI technologies. This role will play a pivotal part in shaping our go-to-market (GTM) strategy, directly influencing customer adoption and success. 📍You'll own the creation and execution of our technical enablement programs, ensuring our GTM teams are equipped with the knowledge, tools, and frameworks they need to drive customer outcomes from initial engagement through long-term adoption. 📍This role is based at our headquarters in San Francisco.
In this role, you will:
đź“ŤDevelop and lead comprehensive technical enablement strategies that align with OpenAI's goals and support our GTM teams. đź“ŤCollaborate closely with Product, Engineering, and Research teams to quickly turn cutting-edge innovations into practical, customer-ready materials. đź“ŤCreate and deliver high-quality enablement content, including technical playbooks, customer scenarios, demos, and product deep-dives. đź“ŤEstablish clear success metrics and continuously measure, track, and enhance the impact of technical enablement initiatives.
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