About the company
OpenAIās mission is to ensure that general-purpose artificial intelligence benefits all of humanity. Our Communications team is composed of PR/Media Relations, Events, Design, and other external-facing functions. The teamās ethos is to support OpenAI's mission and goals by clearly and authentically explaining our technology, values, and approach to safely building powerful AI. The Events team is a dynamic group dedicated to crafting extraordinary experiences that encompass our company's values and mission. Our team is driven by a passion for bringing people together to connect in meaningful ways.
Job Summary
About the role
šOpenAI is hiring an experienced Technical Product Enablement Lead to empower our customer-facing teamsāSales Engineers, Solutions Architects, and Customer Success Managersāto deliver maximum value from our advanced AI technologies. This role will play a pivotal part in shaping our go-to-market (GTM) strategy, directly influencing customer adoption and success. šYou'll own the creation and execution of our technical enablement programs, ensuring our GTM teams are equipped with the knowledge, tools, and frameworks they need to drive customer outcomes from initial engagement through long-term adoption. šThis role is based at our headquarters in San Francisco.
In this role, you will:
šDevelop and lead comprehensive technical enablement strategies that align with OpenAI's goals and support our GTM teams. šCollaborate closely with Product, Engineering, and Research teams to quickly turn cutting-edge innovations into practical, customer-ready materials. šCreate and deliver high-quality enablement content, including technical playbooks, customer scenarios, demos, and product deep-dives. šEstablish clear success metrics and continuously measure, track, and enhance the impact of technical enablement initiatives.
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