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Subspace Network
Technical Community Manager
7 months ago | 724 views | 1 applications

Technical Community Manager

Full-time
Remote

About the company

The Subspace Network lets developers run Web3 apps at Internet scale. It provides a simple interface for quickly deploying multi-chain decentralized apps that auto-scale with demand. Subspace is powered by a new eco-friendly, 4th generation blockchain that enables massively scalable on-chain storage and compute without compromising security or decentralization. It seamlessly integrates with existing blockchains, layer two protocols, and decentralized applications, allowing it to serve as a foundational infrastructure layer for the entire Web3 ecosystem. Subspace will empower builders to unlock the next wave of crypto adoption by supporting NFTs, GameFi, and the Metaverse at Internet scale.

Job Summary

As a Technical Community Manager, you will...

📍Develop and implement a comprehensive technical support plan for storage farmers, ensuring their needs are met effectively. 📍Manage technical and community support for storage farmers across all communication channels. 📍Create and maintain clear and comprehensive documentation, guides, and articles related to operating a storage farmer. 📍Provide quality assurance for releases of farming and plotting software across various operating systems and hardware platforms. 📍Lead efforts to foster growth and collaboration within our storage farmer network. 📍Collaborate with product, engineering, and design teams to coordinate marketing experiments for storage farmer-related products and services. 📍Identify, set up, and manage key marketing and social media channels (Discord, Telegram, Slack, Twitter) to enhance community and support engagement. 📍Work with engineering teams to resolve software issues by triaging, reproducing, documenting, and tracking bug reports. 📍Partner with the the Developer Community Manager to align community initiatives and ensure a seamless experience for all stakeholders. 📍Actively engage with the Polkadot ecosystem, building relationships and leveraging existing community resources. 📍Design, plan and execute community events to inform and grow our ecosystem of stakeholders.

Basic Requirements:

📍Passion for decentralized, peer-to-peer systems, and Web3 technologies. 📍Prior experience running a miner, validator, or farmer for a blockchain network. 📍Familiarity and experience with the current blockchain and cryptocurrency landscape. 📍Background in technical support, customer support, community management, social media marketing, or software engineering. 📍Ability to translate activity in our code repositories into community-friendly announcements and messaging that target various levels of technical proficiency.

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