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Airtm
Support Agent
at Airtm
2 months ago | 371 views | 23 applications

Support Agent

Full-time
Remote

About the company

Airtm exists because money in Latin America is broken. It constantly loses its value making it difficult for people to preserve their wealth and to participate in the global economy. Our mission is to free Latin America´s money by giving everyone in the region a globally connected dollar account. With Airtm, anyone can save, spend, send and receive dollars as if they were in the United States. More than two million have already signed up for financial freedom. With your help building and operating our Controllership and Financial Operations functions we will be able to give financial freedom to another 98 million. We are looking for a Sr Accountant to build out the content required to bring new businesses that create earning opportunities and also help promote these opportunities to millions of digital entrepreneurs around the developing world.

Job Summary

What you’ll be responsible for:

📍Respond and solve the needs of our users through ticketing packages 📍Achieve the objectives set by your team based on the operation 📍Report immediate and prioritized needs of our users 📍Fulfill a working day 📍Attend team meetings.

Experience, skills & stack required:

📍Experience in customer support with technology programs 📍Availability of schedule 📍Have computer equipment and stable internet access 📍Demonstrated analytical, empathic skills and teamwork 📍Curiosity and proactive 📍Familiarity with cryptocurrency 📍English speaker

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