Role

📍The Commerce Strategy & Operations team rolls up into the VP of Commerce and drives business decisions across post-purchase operations, logistics, payments, user experience, trust and fraud. In this role you will: 📍Develop and implement commerce strategies that drive margin optimization and/or growth across the post-purchase experience 📍Manage cross-functional commerce projects in close partnership with the product and engineering teams 📍Identify inefficiencies in processes and implement improvements to enhance productivity/reduce costs 📍Analyze commerce data to provide insights and recommendations 📍Negotiate contracts and manage vendor performance to ensure quality and cost-effectiveness 📍Team members in this role are required to be within commuting distance of our New York, NY, San Francisco, CA, or Los Angeles, CA hubs.

You

📍Curious about who thrives at Whatnot? We’ve found that low ego, a growth mindset, and leaning into action and high impact goes a long way here. As our next Commerce Strategy & Operations Associate, you should have: 📍Bachelor’s degree in Business Administration, Operations Management, or a related field 📍3+ years of experience in strategy and operations roles (eg consulting, finance, GM, Operations) 📍Excellent project management skills, with the ability to handle multiple projects simultaneously 📍Proficient in data analysis and reporting tools 📍Strong communication and interpersonal skills 📍Ability to think strategically and execute methodically across multiple workstreams 📍Proficient with SQL and analytics tools like Looker, Sigma, Hex

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