The opportunity

📍Define and own the onboarding product strategy for Kraken’s Consumer, Business, and Institutional segments 📍Champion client-centric design, using feedback and research to refine experiences and deliver continuous improvement 📍Scale identity verification solutions that meet diverse regulatory and geographical requirements, balancing compliance with exceptional user experience 📍Reimagine KYC and verification as rewarding progress moments that celebrate clients unlocking new products like Futures, Margin, or Kraken Pro. 📍Partner with Legal, Compliance, Fraud, and Regional Ops teams to anticipate regulatory changes and embed them into scalable processes 📍Lead vendor strategy: assess, integrate, and optimize ID verification vendors to drive efficiency and innovation 📍Leverage data at scale: define success metrics, analyze bottlenecks, and drive measurable improvements in activation and conversion rates 📍Influence senior stakeholders with product strategy narratives, business cases, and roadmap priorities 📍Foster cross-team alignment, ensuring onboarding solutions enable growth across marketing, compliance, and operations 📍Stay ahead of the curve by anticipating regulatory shifts and emerging technologies in crypto onboarding and KYC

Skills you should HODL

📍5+ years of product management experience, including 2+ years focused on onboarding, identity verification, compliance, or regulated workflows 📍Proven track record of owning strategy and delivering high-impact products in complex, regulated environments 📍Deep knowledge of KYC/AML and crypto regulations, with ability to translate requirements into scalable product solutions 📍Experience leading vendor evaluations, integrations, and performance management 📍Advanced data fluency: defining success metrics, prioritizing roadmap investments, and correlating improvements with business impact

The crypto industry is evolving rapidly, offering new opportunities in blockchain, web3, and remote crypto roles — don’t miss your chance to be part of it.