RESPONSIBILITIES:

📍Conduct analyses (SQL queries, other methods) that identify issues and opportunities impacting our customers, including actionable recommendations that quantifiably change outcomes 📍Define and develop department-level metrics and associated dashboards that quantify the health of our customer accounts and influence change 📍Integrate with all levels of the business to understand current workflows and identify systematic gaps 📍Develop automation that accelerate revenue, mitigates business risk or creates efficiencies within Starlink Business Operations and across teams 📍Own data integrity, tool maintenance, and reporting quality 📍Train internal users, external technical teams, and leaders on dashboard, API, and tool usage; assist in troubleshooting 📍Improve data capture for future Account Management use cases, identifying front-end requirements and collaborating with software development teams on table structure 📍Support new market launch, continuous improvement, and cross-functional strategic initiatives

BASIC QUALIFICATIONS:

📍Bachelor's degree 📍5+ years of professional experience in reporting and analytics within customer operations, manufacturing, quality, human resources, purchasing, operations, cost accounting, supply chain management, or consulting 📍3+ years of professional experience building required datasets to create and manage dashboards using data visualization tools (e.g. Tableau, Power BI, Looker) 📍3+ years of professional experience in at least one analytics language (e.g. Python, R) 📍1+ years of experience leading projects

The future of finance is here — whether you’re interested in blockchain, cryptocurrency, or remote web3 jobs, there’s a perfect role waiting for you.