About the company
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
Job Summary
RESPONSIBILITIES:
📍Conduct analyses (SQL queries, other methods) that identify issues and opportunities impacting our customers, including actionable recommendations that quantifiably change outcomes 📍Define and develop department-level metrics and associated dashboards that quantify the health of our customer accounts and influence change 📍Integrate with all levels of the business to understand current workflows and identify systematic gaps 📍Develop automation that accelerate revenue, mitigates business risk or creates efficiencies within Starlink Business Operations and across teams 📍Own data integrity, tool maintenance, and reporting quality 📍Train internal users, external technical teams, and leaders on dashboard, API, and tool usage; assist in troubleshooting 📍Improve data capture for future Account Management use cases, identifying front-end requirements and collaborating with software development teams on table structure 📍Support new market launch, continuous improvement, and cross-functional strategic initiatives
BASIC QUALIFICATIONS:
📍Bachelor's degree 📍5+ years of professional experience in reporting and analytics within customer operations, manufacturing, quality, human resources, purchasing, operations, cost accounting, supply chain management, or consulting 📍3+ years of professional experience building required datasets to create and manage dashboards using data visualization tools (e.g. Tableau, Power BI, Looker) 📍3+ years of professional experience in at least one analytics language (e.g. Python, R) 📍1+ years of experience leading projects
The future of finance is here — whether you’re interested in blockchain, cryptocurrency, or remote web3 jobs, there’s a perfect role waiting for you.