About the company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. For more information, visit https://www.paypal.com ,  https://about.pypl.com and  https://investor.pypl.com. PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].
Job Summary
Essential Responsibilities:
đź“ŤDevelops strategic engagement plans that anticipate client needs and enhance satisfaction. Facilitates workshops or training sessions to deepen client relationships. đź“ŤCreates and implements communication strategies that promote clarity and engagement. Provides coaching to peers on effective communication techniques. đź“ŤActs as a subject matter expert, guiding clients on advanced product applications and troubleshooting complex issues. Shares knowledge with team members. đź“ŤActs as a subject matter expert, guiding clients on advanced product applications and troubleshooting complex issues. Shares knowledge with team members.
Additional Responsibilities & Preferred Qualifications:
đź“ŤProvide administrative support to Sales Teams during the onboarding process. đź“ŤDrive merchant growth and retention, either independently or in collaboration with assigned sales partners and integration teams, through referrals or triggered engagements. đź“ŤSupport an "Onboarding Lite" functionality, delivering reactive support for a large volume of merchants. đź“ŤExpand product penetration by recommending solutions tailored to a merchant's business model, industry, and unique circumstances, fostering loyalty and long-term relationships. đź“ŤEnsure high-quality merchant integration to maintain competitive parity, increase market share, and boost conversion rates.
The future of finance is here — whether you’re interested in blockchain, cryptocurrency, or remote web3 jobs, there’s a perfect role waiting for you.
