About the company
Conduit is building a world-class crypto native infrastructure platform. If you believe that infrastructure will be the unlock for the next wave of crypto innovation, please get in touch.
Job Summary
In this role, you will:
📍Own the full technical lifecycle for customers — from pre-sales technical validation and solution design through onboarding, launch, and delivery. 📍Act as the technical sparring partner for the GTM team during sales conversations, validating feasibility, shaping architectures, and owning technical recommendations that help close with confidence. 📍Lead technical discovery and decision-making, translating complex infrastructure and protocol concepts into clear, actionable guidance for both technical and non-technical stakeholders. 📍Write scripts and code snippets to adjust configurations, debug integrations, and help customers tailor their blockchains to production requirements. 📍Drive customer engagements forward with strong project ownership, making sound technical tradeoffs while ensuring timelines,, and deliverables are clear and met. 📍Partner closely with Engineering, Product, and Customer Success to unblock issues, align on solutions, and ensure launches meet a high technical bar. 📍Identify recurring friction points across sales, onboarding, and delivery, feeding insights back into product, documentation, and process improvements. 📍Own and evolve onboarding playbooks, documentation, and tooling to make each launch smoother and more scalable than the last.
You’ll thrive in this role if you:
đź“ŤHave experience in Sales Engineering, Implementation engineering, or Developer Success in a B2B or infrastructure environment. đź“ŤHave acted as a subject-matter expert for a product in the web3 stack (e.g., rollup frameworks, L1 protocols/stacks, or infrastructure tooling). đź“ŤAre comfortable leading high-stakes technical conversations with customers, including early-stage discovery and pre-sales validation. đź“ŤAre comfortable writing code (e.g., TypeScript, Python, or Go) to automate tasks, configure infrastructure, or troubleshoot alongside customers. đź“ŤCan manage multiple customer projects simultaneously, making clear tradeoffs without losing attention to detail.
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