About the company
Job Summary
We are looking for a Social Engagement Manager to be the frontline voice of our brand across social media platforms. Your primary job is to interact, respond, build relationships, and foster positive discussion within our online communities. This role is perfect for someone who loves talking to people and understands how to turn followers into active participants.
Duties/Responsibilities Active Community Interaction: Monitor and actively engage with comments, mentions, and direct messages across all primary channels (e.g., X/Twitter, LinkedIn, Discord, Telegram). Conversation Starter: Proactively start conversations, ask insightful questions, and encourage user-generated content. Feedback Loop: Collect user feedback, sentiment, and common questions, and relay this crucial information directly to the Product and Marketing teams. Daily Monitoring: Manage daily activity reports focusing on sentiment and key interaction trends. Required Skills
Experience: 1+ year experience in a role focused on social media engagement, community management, or customer interaction. Communication: Excellent written English communication skills. You must be witty, professional, empathetic, and quick to respond. Platform Fluency: Comfortable navigating and managing multiple social platforms and community hubs (Discord/Telegram experience is a big plus). Proactivity: Ability to work independently in a remote setting and take initiative to solve community issues or spot engagement opportunities without constant supervision.
What We Offer: Flexible, fully remote working schedule. The chance to be the primary link between our company and our user base. Competitive salary and benefits package. If you thrive on connecting with people and managing vibrant online conversations, we encourage you to apply!
