About the role:

The Core Infrastructure Team at Kraken is dedicated to creating and managing a robust, secure, and automated infrastructure that is both scalable and cost-effective. As a Technical Project Manager, you will support cross-functional engineering teams in the successful planning, execution, and delivery of mission-critical projects. You'll work across stakeholders in Engineering, Product, IT, Compliance and Security, ensuring alignment, visibility, and scalability of our critical projects.

This role demands a balance of strategic systems thinking and meticulous attention to detail. You'll work on initiatives spanning infrastructure, orchestration, compliance, security, databases and internal tooling, using a mix of Agile and waterfall approaches where appropriate.

Responsibilities:

📍Drive end-to-end execution of complex, cross-functional technical projects within the engineering, security, compliance, facility and datacenters operations. 📍Build and manage project plans, roadmaps, dashboards, and release timelines. 📍Coordinate cross-functional teams around strategic priorities and outcomes. 📍Identify dependencies, manage risks, and unblock teams through creative problem-solving. 📍Facilitate meetings, retrospectives, planning sessions and lead planning for big initiatives, coordination with stakeholders. 📍Track KPIs and project health via metrics and dashboards, iterating on reporting for clarity and impact. 📍Manage intake workflows (feature requests, support channels, KTLO) and ensure requests are dealt with efficiently and in a timely manner. 📍Partner with Engineering Managers, Engineering Leads, and Product Managers to align on requirements, timelines, and project planning. 📍Communicate effectively across technical and non-technical audiences—including executives—with clear summaries and actionable insights. 📍Work closely with external vendors when required, ensuring compliance and technical standards. 📍Improve internal workflows through enhanced Atlassian workflows, AI, automation, self-service and consistent reporting mechanisms. 📍Drive continuous improvement by identifying inefficiencies and recommending scalable process changes. 📍Cultivate a high-performing team environment by sharing project management best practices across teams.

Requirements:

📍Bachelor's or Master's degree in Computer Science, Software Engineering, or similar. 📍5+ years experience working as an Engineering Manager or Technical Project Manager for Infrastructure, Platforms, DevOps, or SRE teams. 📍Strong technical acumen, ideally with experience in engineering, infrastructure, security, developer experience, networking in fintech environments. 📍A data-driven mindset, measuring the effectiveness of our processes and systems to make informed decisions. 📍Demonstrated ability to leverage AI technologies to rapidly generate scripts and automate workflows, enabling the efficient development and scaling of internal tools. 📍Experienced with Atlassian Suite of products (Jira, Confluence, Jira Product Discovery), Slack workflows, and other PM tools. 📍Proficient in Agile and waterfall methodologies with the judgment to apply context-dependent approaches. 📍Excellent communicator, with the ability to synthesize complex ideas into clear project plans and status updates. 📍Self-starter with a track record of independently driving initiatives to completion. 📍Curious, adaptable, and eager to experiment and iterate. 📍Comfortable navigating ambiguity and rapidly shifting priorities in a dynamic industry. 📍Strong sense of discretion and data sensitivity, particularly within security and compliance domains.

Nice-to-have: 📍Prior experience in cryptocurrency or fintech. 📍Experience working with globally distributed remote teams. 📍Deep listening and empathy for team dynamics. 📍Bias for action and results over rigid processes. 📍Strategic mindset with the ability to zoom in on tactical details. 📍Low ego, highly collaborative, and open to feedback. 📍Systems thinker who sees patterns and opportunities across silos.

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