About the company
BitGo is the leader in digital asset financial services, providing institutional investors with liquidity, custody, and security solutions. Founded in 2013, BitGo pioneered the multi-signature wallet and is the first digital asset company to focus exclusively on serving institutional clients. Active in both centralized and decentralized finance, BitGo offers market leading trading, lending, and borrowing services through its prime brokerage services and acts as the custodian for WBTC, the leading global stablecoin for Bitcoin. In 2020, BitGo launched BitGo Portfolio and Tax, providing clients with a full-stack solution for digital assets. In 2018, it launched BitGo Trust Company, the first qualified custodian purpose-built for storing digital assets. BitGo processes approximately 20% of all global Bitcoin transactions, and supports over 600 coins and tokens. BitGo provides the security and operational backbone for more than 1500 institutional clients in 50 countries, including many regulated entities and the world’s top cryptocurrency exchanges and platforms. BitGo is backed by Goldman Sachs, Craft Ventures, Digital Currency Group, DRW, Galaxy Digital Ventures, Redpoint Ventures, and Valor Equity Partners.
Job Summary
Responsibilities:
📍Own the end-to-end creation of high-quality developer resources: documentation, integration guides, SDKs, sample apps, and interactive tutorials. 📍Partner with engineering and product teams to understand BitGo’s API behavior, real integrator use cases, and failure modes; translate these into accurate and ergonomic developer workflows. 📍Lead the development of tooling, linting rules, and documentation pipelines that ensure consistent API documentation and reduce manual effort. 📍Build a deep understanding of developer user journeys and use those insights to shape content strategy, information architecture, and integration guidance. 📍Analyze support tickets, forum posts, and customer feedback to identify friction points and deliver content or tooling that removes them. 📍Define and uphold standards for SDK design, documentation structure, changelogs, and code samples across all external-facing surfaces. 📍Champion a developer-first culture, ensuring API and SDK design reviews consider clarity, stability, and integrator empathy. 📍Strengthen operational excellence by improving documentation quality, maintainability, and accessibility, and by investing in automation that keeps docs accurate by default.
Required:
đź“Ť5+ years of professional experience in software engineering, with significant exposure to developer-facing products or APIs. đź“ŤStrong programming experience in JavaScript/TypeScript and deep familiarity with RESTful APIs, OpenAPI, and modern integration patterns. đź“ŤDemonstrated success working with product and engineering teams to influence API and SDK design based on external developer needs. đź“ŤExperience creating and maintaining internal tools, scripts, or pipelines to automate content generation, testing, or validation of developer artifacts.
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