Responsibilities

📍Manage the existing portfolio of KYC and KYB vendors, evaluating performance and identifying opportunities for improvement or expansion 📍Develop and coordinate with internal stakeholders and vendors to implement strategies in order to build the best in-class KYC/KYB solution 📍Drive contract extension/new vendor on-boarding 📍Evaluate vendor performance data by tracking key metrics and service level agreements (SLAs) 📍Collaborate with internal stakeholders to address any performance gaps and drive continuous improvement 📍Contribute to identifying and mitigating risks associated with vendor relationships. 📍Assist in conducting due diligence and risk assessments to ensure vendor compliance with security, privacy, and regulatory standards 📍Handles monthly billing, forecasting and usage tracking while ensuring cost effectiveness of all vendors 📍Conduct market analysis to identify and select new vendors, deploy segment knowledge and insights to create strategy for business growth

Requirements

📍5+ years of KYC or vendor management experience from Finance or Technology industry; Crypto experience preferred 📍Familiarity with contract management and vendor evaluation process, understanding of vendor relationship dynamics and negotiation principles 📍Result-driven with a strong ability in analyzing data to derive insights and make decisions 📍Excellent communication, analytical, logical thinking, problem-solving, and writing skills 📍Good time management and coordination skills to manage multiple projects and keep them on schedule 📍Adaptable, open-minded, and comfortable to work in a fast-paced remote working environment 📍Bilingual English/Mandarin is required to be able to coordinate with overseas partners and stakeholders

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