Responsibilities

📍Lead and oversee daily operations across [functions, e.g., business operations, customer operations, risk, compliance, technical services]. 📍Design, implement, and improve scalable processes and workflows to support growth. 📍Collaborate with cross-functional teams (Product, Finance, Risk, Tech, Customer Success) to ensure smooth execution of projects. 📍Monitor operational KPIs, generate insights, and present recommendations to senior leadership. 📍Identify and mitigate operational risks to ensure compliance with internal policies and external regulations. 📍Drive automation, tooling, and system improvements to enhance efficiency and accuracy. 📍Mentor and support junior team members, fostering a culture of accountability and excellence. 📍Act as a key decision-maker for high-impact operational matters.

Requirements

📍Bachelor’s degree in Business, Operations, Finance, or related field; MBA preferred. 📍7+ years of relevant experience in operations, business management, or strategy (preferably in [industry, e.g., fintech, payment]). 📍Proven track record of building and scaling operational processes in a fast-paced environment. 📍Strong analytical, problem-solving, and project management skills. 📍Excellent communication and stakeholder management abilities. 📍Comfortable working with data, tools, and systems. 📍Demonstrated leadership skills with the ability to influence and drive results across teams.

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