About the company
About OKX OKX is a leading crypto trading app, and a Web3 ecosystem. Trusted by more than 20 million global customers in over 180 international markets, OKX is known for being the fastest and most reliable crypto trading app of choice for investors and professional traders globally. Our Singapore office is a Product and Engineering hub and we are in the progress of expanding our teams in Singapore for the continuous growth of our global business. We build and maintain core trading platform with millions of daily active users. Design, Product and Engineering teams work cross-functionally to identify customer needs, and ship high-quality new features through fast iterations.
Job Summary
Responsibilities:
šCollaborate with internal stakeholders, such as client/customer services and operations, fraud risk strategy, and payment risk teams to proactively identify operational risks across the organization, and assess their likelihood and potential impacts. šLead fraud process deep dives by reviewing procedures and other artifacts in order to document existing controls and identify control gaps. šDevelop and refine the fraud process, risk, and control inventories, including process diagrams, across various functional areas within the organization. šPartner with stakeholders to investigate, report, and manage fraud and other incidents in order to understand root cause and drive control enhancements. šManage aspects of the Incident and Issue Management program including the design of Action Plans, to drive control enhancements and ensure risk exposures are being tracked, monitored and remediated. šDevelop visually compelling and data-driven risk reporting that communicates complex information clearly and concisely to senior management and other relevant stakeholders. šDevelop control testing strategies that help drive a proactive and continuous risk-control environment. šStay updated on emerging trends and regulations in the payments and digital asset space, proactively identifying and addressing new risk considerations.
Qualifications:
šBachelor's degree in Risk Management, Business, Finance or a related discipline. šMinimum 8+ years of experience in risk management, preference for those covering payments, fraud risk, and fraud operations within financial services or digital assets. šProven experience in project and stakeholder management, conducting risk-control assessments, managing incidents, issues, and driving remediation efforts. šStrong understanding of Operational Risk and its framework elements. šExcellent communication and presentation skills, with the ability to tailor reporting to different audiences.