The opportunity

📍Support day-to-day operations of key MarTech tools, including access management, user support, and basic configuration. 📍Assist in maintaining and updating documentation and process playbooks for internal users. 📍Collaborate with marketing stakeholders to gather requirements and translate them into platform configurations or tickets. 📍Help ensure compliance with established governance practices across marketing tools and channels. 📍Work with engineering and analytics partners to support campaign tracking and measurement needs. 📍Contribute to QA and troubleshooting efforts related to MarTech platforms and integrations. 📍Participate in evaluations of new MarTech tools and assist with onboarding and basic setup as needed. 📍Stay informed about marketing best practices and contribute to process improvements. 📍Additional duties and responsibilities as assigned

Skills you should HODL

📍3+ years of experience working with Email Service Providers (ESPs) such as Braze, Iterable, or Salesforce Marketing Cloud. 📍Hands-on experience with Google Analytics and Tag Manager. 📍Experience with customer data platforms like SimonData, Twilio Segment, or Tealium. 📍Knowledgeable in SQL and HTML/CSS for campaign support. 📍Understanding of digital campaign performance metrics and marketing KPIs. 📍Ability to communicate clearly with cross-functional teams. 📍Strong organizational and task management skills. 📍Interest in crypto and a willingness to grow knowledge of Kraken's products.

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