About the company
Tools for Humanity is a technology company built to ensure a more just economic system.
Job Summary
In this role, you will:
šMonitor real-time events/transactions flagged for fraud and abuse and manually review them using fraud subject matter expertise šLead root cause analysis to identify opportunities to predict, prevent, and mitigate fraud risk according to business expectations šInvestigate individual events using internal policies and review methodologies to determine if the transactions/events are fraudulent or not šUnderstand our products, systems and tools; investigate behavioral patterns through data analysis using SQL and other data scripting and visualization tools šTriage and forensically investigate fraud related escalations from internal and external stakeholders in a professional and efficient manner
About You:
šBachelorās degree in a quantitative field š5+ years of experience in investigating and resolving fraud incidents šExperienced in analyzing data and comfortable making impactful decisions in a fast-paced and sometimes ambiguous environment š3+ years of experience working with data; proficient in SQL šProgramming experience in at least one high-level programming language (e.g., Python) šAttention to detail and ability to multitask šExcellent problem-solving and analytical skills šStrong business judgment and communication skills šAvailability during periods of heightened risk (including on weekends and holidays) šWork experience in fintech, payments, lending, banking, or financial institutions is a plus šIdeal candidate will be available to start within two weeks following an offer