Key Responsibilities/Essential Functions/Primary Duties:

📍Leave Administration (U.S. and Canada). 📍Serve as the primary liaison between employees on leave and the third-party vendor, ensuring timely communication and issue resolution. 📍Advise managers and Human Resources (HR) partners on leave policies, procedures, and employee rights, including state paid benefit programs. 📍Develop and maintain training materials and policy documentation for leave of absence programs. 📍Lead the implementation of a new third-party leave administration vendor (ADA, FMLA, LTD, Military Leave, Paid Parental Leave and STD), incorporating best practices and process documentation. 📍Collaborate with HR and management to ensure proper leave tracking and smooth return-to-work transitions. 📍Coordinate with external benefits administrator on direct billing for benefit premiums.
📍Analyze reports and partner with HR Reporting to create/maintain dashboards on leave trends, usage, and compliance metrics for management. 📍Partner with the Legal department on any data requests for leave of absence cases. 📍Stay current on federal, state, and provincial leave laws to ensure compliance and recommend policy updates.

Additional responsibilities:

📍Generate/Analyze reports to support annual plan audits, Non-Discrimination Testing, and assist in corrective actions. 📍Lend expertise with planning, implementation and communication of Benefits Annual Enrollment, and other benefits changes. 📍Assist in hosting benefits meetings for Benefits Annual Enrollment or as needed. 📍Research and resolve escalated issues from vendors, HR, or employees.
📍Identify and recommend process improvements to increase efficiency.
📍Contribute to various benefits-related projects and tasks as assigned.

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