Key Responsibilities

📍Maintain and Improve SaaS Applications: Ensure the functionality and security of critical SaaS applications by configuring, supporting, and troubleshooting them. Identify opportunities for improvement through automation and integration with other platforms to enhance efficiency and security. 📍Harden Platforms and Endpoints: Implement best practices for hardening cloud platforms and endpoint environments to protect against security threats. This includes applying security measures to SaaS platforms and devices used across the organization. 📍Automate Lifecycle Management: Enhance and automate employee lifecycle management processes within our identity and access management solutions, ensuring efficient onboarding, offboarding, and access provisioning. 📍Review and Optimize Network Security: Assess and improve existing network Access Control Lists (ACLs) and security groups within cloud platforms (e.g., AWS, GCP) to strengthen network security and protect against unauthorized access. 📍Streamline Operational Workflows: Convert manual operational workflows into automated, code-driven processes (e.g., GitOps workflows) to increase efficiency, reduce errors, and improve scalability. 📍Administer User Accounts and Policies: Manage user accounts and enforce security policies across various systems to meet organizational security objectives and compliance requirements. 📍Collaborate on Security Initiatives: Work with cross-functional teams to proactively identify and address potential security vulnerabilities, contributing to the overall security posture of the organization. 📍Support Compliance Audits: Conduct regular audits of SaaS applications and cloud environments to ensure compliance with industry standards and regulatory requirements. 📍Provide Remote IT Support: Offer support and troubleshooting for IT and security issues in a remote work environment, ensuring minimal downtime and optimal productivity for team members. 📍Research and Implement Technologies: Evaluate and deploy new technologies and software applications to enhance security and efficiency across existing systems, staying current with industry trends and innovations. 📍Develop Technical Documentation: Create and maintain technical documentation, knowledge base articles, and training materials for both technical teams and end-users to facilitate knowledge sharing and education.

Qualifications

📍Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience. 📍14+ years of relevant experience, with at least 8+ years in advanced IT, DevOps, or Security Engineering roles. 📍Experience with SSO/IAM Solutions: Proven experience implementing and managing Single Sign-On (SSO) and Identity and familiarity with protocols like SAML, OIDC, and SCIM. 📍Security Technologies Expertise: Strong experience with security technologies and concepts such as Endpoint Detection and Response (EDR), Data Loss Prevention (DLP), VPN/Proxy services, and logging mechanisms. 📍Cloud Platform and Container Experience: Hands-on experience with cloud platforms such as Amazon Web Services (AWS) and Google Cloud Platform (GCP), along with Kubernetes, including knowledge of best practices for securing cloud and container infrastructure. 📍Experience with MDM Platforms: Proficient in using JAMF and/or other similar Mobile Device Management platforms for macOS and iOS device management. 📍Network Fundamentals: Solid understanding of TCP/IP, routing, DNS, VPNs, and network Access Control Lists (ACLs).