Responsibilities:

📍Collaborate across our internal business and technology teams to drive the desired business outcomes for our customers 📍Reaching out to new leads via various communication channels and getting them excited for an introductory call 📍Educating cryptocurrency companies about blockchain nodes and how to troubleshoot their infrastructure issues (We have plenty of resources to bring you up to speed) 📍Contact, prospect, and qualify potential customers and partners through inbound and outbound sales efforts and campaigns 📍Drive client retention, renewals, upsells and client satisfaction 📍Refine and establish processes to support our business’s evolving needs 📍Own, manage, and report using a CRM: ensure the system is up to date and that all relevant metrics are input 📍Serve as an initial point of contact and ongoing relationship manager for customers 📍Provide customer feedback to the product and engineering teams and inform product development 📍Work with support and communicate with customers both pre and post-sales 📍Respond and communicate quickly with customers

What We're Looking For:

📍Knowledge and passion for the crypto/blockchain industry 📍2-4 years experience with inbound, outbound, and client-facing sales positioning SaaS, PaaS, or IaaS offerings 📍Skilled in prospecting techniques 📍A technical or educational background in engineering, computer science, or MIS 📍Ability to operate independently and proactively in an effort to source and progress new business 📍Proficiency using CRM software, forecasting, and opportunity management 📍Excellent listening, verbal and written communication skills 📍Capable of understanding of customer pain points, requirements and correlating potential business to value that can be provided by technical services 📍Experience managing numerous requests and time demands concurrently