Role

📍Monitoring: Tracking fraud trends and analyzing the root causes of fraud. 📍Developing strategies: Creating tools, processes, and strategies to improve fraud detection. 📍Assessing risk: Evaluating new tools and existing processes for fraud risk, and proposing ways to mitigate it. 📍Managing fraud controls: Collaborating with technology and fraud operations teams to manage fraud controls. 📍Tracking performance: Monitoring the performance of fraud strategies, tools, and processes. 📍Identifying opportunities: Looking for opportunities to invest in fraud protection for the short and long term. 📍Supporting new product launches: Analyzing fraud risks for new products and countries, and developing strategies to mitigate those risks before and after launch. 📍Work closely with the Risk, Fraud, Disputes and Data Analytics team.

About You

📍Curious about who thrives at Whatnot? We’ve found that low ego, a growth mindset, and leaning into action and high impact goes a long way here, but here are a few criteria we're looking for in this role: 📍Reporting to the CISO in our CyberSecurity and Risk Prevention group 📍Interest in having a direct impact on Whatnot’s mission 📍Responsible for the analysis of fraud trends, the development of mitigation strategies and deployment of creative solutions to effectively manage the customer journey across the product
📍Assists in the development and optimization of fraud mitigation controls within our framework of tools to ensure the business meets or exceeds our trust and risk goals while supporting business growth targets 📍Measure and monitor fraud performance for the purpose of statistically quantifying risk and opportunity 📍Seeks and designs creative solutions to risk challenges through optimization of existing controls, pursuit of new tools and expanded use of alternative data 📍Endless curiosity and the passion to understand our customers and the transaction pattern