About the company
Avant Arte wants to make art radically more accessible for a new generation. The company began as a cult blog of contemporary artists and grew organically into the worldās largest and most engaged online art community, with more than 2 million of their followers under the age of 35. We collaborate with iconic contemporary artists like Jenny Holzer, Cai Guo-Qiang, Claire Tabouret and Hank Willis Thomas, making their work more accessible to younger collectors through sculpture editions, print editions and unique works on paper of exceptional quality. We have built a highly engaged community of next-generation art collectors, which means our artist launches are heavily oversubscribed, with many behaving more like fashion drops, selling out in under 30 seconds. Backed by early investors in companies like Skype, Farfetch, Glossier and Shopify (including Bessemer Venture Partners and Local Globe) as well as being featured on Ottaās 2022 Rocket List, weāre a team of just over 100 building one of the fastest growing tech companies in culture. Our vision is to inspire a generation of millions of young people who love art like they love music and who collect works like they build their wardrobe.
Job Summary
You will manage key team members across both functions, while working cross-functionally with Product, CRM, Marketing, Content, and Operations teams to ensure our sales activity, collector engagement, and customer support all work together to create a seamless collector journey.
šTeam Leadership & Sales Operations šProvide leadership across the Sales and Client Services teams, ensuring both functions are aligned and working toward shared commercial and collector experience goals. šManage and support direct reports including the Collector Experience & Operations Executive and the Client Services Team Lead through regular feedback, 1:1s, and performance development. šOversee day-to-day sales and launch operations, ensuring priorities, workflows, and responsibilities are clearly structured, particularly during key release periods. šOversee operational preparation for launches, coordinating product listings, assets, communications, and systems across Product, Content, Artist, Warehouse, and Marketing teams. šEnsure key operational processes, including product builds, private rooms, and draws, are delivered accurately and on schedule. šResolve operational challenges and remove bottlenecks that could impact launch performance or collector experience. šDevelop and refine processes that improve the efficiency and reliability of sales operations. šEnsure collector insights, feedback, and operational learnings are shared effectively between Sales and Client Services teams.
The main skills weāre looking for are:
š5+ years of experience in sales, customer experience, or commercial operations roles. šExperience managing teams and developing high-performing individuals and functions. šStrong commercial awareness with the ability to interpret sales data and translate insights into actionable strategies. šExcellent organisational and operational skills, with the ability to manage multiple projects and deadlines simultaneously. šClear and confident communication, with the ability to build strong relationships with collectors and internal stakeholders.
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