Key Responsibilities - Resource Management Duties (30%)

📍Work alongside and support the RMO in day-to-day activities including adhoc tasks. 📍Klient data management (Klient is a Salesforce-native app, we will teach you how to use it): 📍Reviewing and updating the Klient allocation by connecting with PM's / DM's on a weekly basis. 📍Identify and address instances of under/over utilization of the PS team. 📍Allocate and adjust allocations as required to optimize resourcing i.e. skillset, timelines, margins, revenue and own individual aspirations. 📍Assist with the fortnightly Opco resourcing update. 📍Onboarding activities for new joiners.

Key Responsibilities - Operations Duties (40%)

📍Supporting Resource Operations with Klient PSA administration and documentation. 📍Responsible for timely submission of timesheets by team members. 📍Updating Klient with project cloud costs, travel & expenses and resource costs. 📍Supporting the roll-out and delivery of Klient dashboard reporting to the wider PS team. 📍Ensure rolled out processes are adopted by the PS team with a view of continuous improvement. 📍Help lead the partner onboarding initiative to include Dev Rail portal, skills matrix and certification across the partner ecosystem. 📍Klient PSA data management and dashboard reporting. 📍Potential for this role to grow and support other PS teams.

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