Responsibilities:

📍Collaborate with product managers, engineers, and designers to plan, prioritize, and implement updates to the Chat feature.
📍Develop and execute GTM plans for new chat feature releases, including user communication, marketing coordination, and launch strategies.
📍Partner with XFN teams to create campaigns that drive awareness and adoption of the Chat feature.
📍Analyze user behavior and feedback to identify opportunities for improving the Chat feature’s functionality and user experience. Work with data analysts to conduct A/B testing and iterate on feature performance based on results.
📍Define and track key performance indicators, monitor operational health of the Chat feature, identifying and resolving issues proactively. 📍Develop resources (e.g., FAQs, tutorials) to educate users on leveraging the Chat feature effectively.

Requirements:

📍3-5 years of experience in product operations, product management, or a related role, preferably in a tech, fintech, or crypto platform.
📍Proven experience in driving product updates, GTM strategies, or feature optimization in a user-facing product.
📍Familiarity with chat or messaging platforms is a strong plus. 📍Strong understanding of product lifecycle management and operational processes. 📍Analytical mindset with proficiency in tracking and interpreting KPIs using tools. 📍Excellent project management skills with the ability to manage multiple priorities in a fast-paced environment. 📍Strong communication and stakeholder management skills to collaborate across teams. 📍Knowledge of the crypto or fintech industry and user behavior in digital platforms.

The future of finance is here — whether you’re interested in blockchain, cryptocurrency, or remote web3 jobs, there’s a perfect role waiting for you.