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Genies
Product Operations Associate – AI Avatars
at Genies
about 15 hours ago | 29 views | Be the first one to apply

Product Operations Associate – AI Avatars

Full-time
Los Angeles, North America

About the company

Genies is culture’s leading avatar technology company empowering humans to create their own avatar experiences. To-date, Genies has been widely adopted by cultural tastemakers and has partnerships with Universal Music Group and Warner Music Group as their rosters’ “official avatar.” Genies has recently launched its consumer arm via its AR Developer Kit which allows developers to create interoperable avatar experiences for mobile and hardware AR. Their first avatar experience, Silver Studio, allows users to design and exchange digital fashion. Genies has raised $250M from investors such as Silver Lake, BOND, NEA, and Bob Iger valuing the company at $1 billion.

Job Summary

What You’ll Be Doing

📍Support Avatar Production: Conduct research on talent and IP personas to inform Smart Avatar personality, visual identity, and conversational style. 📍Build, Train, and Test Smart Avatars: Evaluate conversation quality, personality alignment, and fan experience. Write and iterate on prompts, memories, and behaviors. 📍Operationalize Smart Avatar Creation: Roadmap and manage the development schedule of Smart Avatars as they are built and released in the Genies ecosystem. 📍User Research & Interviews: Conduct structured interviews and usability studies with early users and fans. Analyze qualitative data to inform product decisions. 📍QA & Feature Validation: Proactively identify bugs, issues, and mismatches in AI responses. Collaborate with engineers and PMs to suggest fixes and improvements. 📍Document Workflows & Feedback Loops: Help streamline avatar development systems, tracking experiments, training data, version history, and user insights in clean documentation. 📍Benchmarking & Competitive Analysis: Stay on top of emerging trends in AI companions, fandom culture, and character-driven chat experiences. Present findings to the team. 📍Operationalize AI Companion Scaling: Work with cross-functional partners to identify bottlenecks and build scalable playbooks for training and launching AI characters.

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