About the company
Run your PKI and certificate lifecycle automation in the cloud. Eliminate outages & risks. Reduce unnecessary costs, mitigate risk & eliminate outages with Keyfactor PKI management. Proven Scalability. Secure Certificates. Scalable SSL Solution.
Job Summary
Responsibilities
šDeliver partner trainings of Keyfactor solutions, services, and best practices šDesign and deliver training programs to educate partners about our products, services, positioning, competitive advantages, etc. šCreate and curate training content, including presentations, webinars, and product guides, tailored to different partner segments šDefine and track key performance indicators to evaluate effectiveness of partner enablement programs šProvide regular reports and insights to management regarding partner performance and the impact of enablement initiatives šBuild strong relationships with partners, and act as a primary point of contact and technical champion for partner inquiries and issues šProvide ongoing support to partners, address technical questions, and help them overcome any obstacles šNavigate transition of projects from partner delivery to Keyfactor Support/Customer Success Teams in a steady state handoff šAct as the primary point of contact for partner inquiries, concerns, and escalations, ensuring their needs are addressed promptly and effectively šDrive value to customers through partner delivery šEnsure partners are delivering the latest best practices šReduce the time to value through structured project playbooks šValidate business goals are defined and attained šCollaboration with cross-functional teams: šParticipate in cross-functional meetings to align on business priorities and ensure consistent messaging to partners šCollaborate with the sales and global service teams to ensure that partners have the necessary resources to effectively scope and deliver Keyfactor projects.
Skills and Qualifications
šSignificant experience in large enterprise IT environments (via services delivery, consulting, or technical sales enablement) šStrong consultation skills with customers, partners, and other external stakeholders šProficiency with Windows Server operating systems šUnderstanding of core networking and infrastructure fundamentals šAdvanced technical troubleshooting and problem-solving skills šEffective time management and prioritization skills with the most complex partner deployments šComprehensive knowledge of Active Directory šActive Directory Certificate Services šActive Directory Federation Services