Key areas of Responsibilities:

📍Manage all aspects of ATM installations, de-installations, branding, and reprogramming plans for assigned projects. 📍Schedule and facilitate meetings with stakeholders, project team, and others to communicate progress, issues, and timelines for the resolution of issues. 📍Reporting of project progress to stakeholders and management to ensure KPIs of deliverables are met. 📍Create and update project records in QuickBase™ application, utilizing macros to achieve desired results. 📍Perform required project tasks in Oracle™ 📍Define and document the scope of work required for successful completion of projects. 📍Determine and outline roles and responsibilities for project tasks. 📍Determine service providers required for projects and identify their roles and responsibilities. 📍Identify dependencies and manage internal relationships required to successfully complete assigned projects. 📍Create and communicate “customer specific” metrics as required. 📍Responsible for adherence to policies and processes related to various tasks outlined within the department. 📍Excellent analytical, organizational, critical thinking, problem solving, and presentation skills. 📍Excellent verbal and written communication skills. 📍Proficiency in Microsoft Office™ and Microsoft Windows™ to perform daily tasks. 📍Ability to achieve proficiency in the use of various internal applications, including ADP, Cardlink, CORE, Oracle™ and Quickbase™ 📍Ability to work with internal and external partners at various levels. 📍 Other duties may be assigned

Basic Qualifications:

📍High School Diploma or equivalent required. Bachelor’s degree preferred. 📍1-3 years in Customer Service experiences required with prior emphasis on scheduling and planning duties. Customer Service experience in the ATM industry is a plus. 📍 Excellent PC skills: expert knowledge of MS Outlook, Word, PowerPoint, and Excel (including Pivot Tables, indexing, and VLOOKUPs). 📍 Detail oriented; ability to plan, prioritize and execute multiple concurrent activities. 📍 Ability to communicate both orally and in writing in a clear, professional, and pleasant manner. 📍 Ability to handle frequent interruptions and changes in priorities. 📍 Strong planning, organizational and time management skills.

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