Create New Account
Sign up to continue searching for suitable jobs in Web 3.0

OR
Terms of Use
Already have an account?

Log In to Your Account
Log in to continue searching for suitable jobs in Web 3.0

OR
Don’t have an account?
Figure
Operations Training Specialist
at Figure
3 months ago | 84 views | 1 applications

Operations Training Specialist

Full-time
Charlotte

About the company

About Figure Figure is transforming the trillion dollar financial services industry using blockchain technology. In three short years, Figure has unveiled a series of fintech firsts using the Provenance blockchain for loan origination, equity management, private fund services, banking and payments sectors - bringing speed, efficiency and savings to both consumers and institutions. Today, Figure is one of less than a thousand companies considered a unicorn, globally. Our mission requires us to have a creative, team-oriented, and supportive environment where everyone can do their absolute best. The team is composed of driven, innovative, collaborative, and curious people who love architecting ground-breaking technologies. We value individuals who bring an entrepreneurial mindset to every task and will embrace our culture of innovation. Every day at Figure is a journey in continuous learning yet a daily focus on getting work done that makes a difference. Join a team of proven leaders who have already created billions of dollars in value in the FinTech space!

Job Summary

What You’ll Do

📍Collaborate with key stakeholders and subject-matter experts to define training objectives, content, and performance outcomes for successful implementation. 📍Conduct comprehensive needs assessments to identify training gaps and align training initiatives with organizational objectives. 📍Develop training materials and curriculum, including participant guides, facilitator guides, presentations, and e-learning modules incorporating multimedia elements, simulations, and real-life scenarios to enhance effectiveness. 📍Utilize instructional design principles and adult learning theories to create engaging and interactive training experiences. 📍Facilitate training sessions, both in-person and virtual, using a variety of training techniques and methodologies, and adapt where appropriate. To include, developing and administering assessments, surveys, and other evaluation tools to measure effectiveness. 📍Remain current on all operational changes and update the knowledge management database. In doing so, updating staff and identifying training needs based on those, as appropriate. 📍Communicate regularly with stakeholders to provide updates, gather feedback, and address any training-related issues. 📍Manage multiple training projects simultaneously, including timelines, resources, and deliverables. 📍Stay updated with emerging trends and technologies in learning and development. 📍Leverage learning management systems (LMS), authoring tools, and other digital platforms to assign, deliver and track training activities for all Figure employees. 📍Continuously improve training programs based on evaluation results and industry best practices 📍Foster a positive and inclusive learning environment, encouraging participation and knowledge sharing amongst participants and team. 📍Work with the team to implement and optimize training technologies as needed. 📍All other duties and responsibilities, as assigned.

What We Look For

📍Bachelor's degree in Instructional Design, Education, Human Resources, or a related field (or equivalent experience). 📍Minimum of two years of corporate training, instructional design, or related roles. 📍Proven track record in designing and delivering effective training programs in various formats. 📍Strong understanding of instructional design principles, adult learning theories, and training evaluation methodologies. 📍Excellent presentation and facilitation skills, with the ability to engage and inspire diverse audiences. 📍Proficiency in using e-learning authoring tools, multimedia software, and learning management systems. 📍Strong project management skills, with the ability to manage timelines, resources, and stakeholders. 📍Analytical mindset, with the ability to collect and analyze training data to inform decision-making. 📍Remain intimate with the Operations processes and expectations, including shadowing agents, joining regular cadences, and assisting on the floor as assigned. 📍Strong written and verbal communication skills, with attention to detail. 📍Collaborative mindset and ability to build relationships with stakeholders at all levels. 📍Ability to be onsite at least two business days each week.

Similar jobs

2 days ago | 27 views | Be the first one to apply
Full-time
Switzerland
$33,000 To $75,000 per year
4 days ago | 45 views | Be the first one to apply
Other
Chicago
4 days ago | 33 views | 1 applications
$157,000 To $166,000 per year
6 days ago | 60 views | Be the first one to apply
Full-time
San Francisco