About the company
Robinhood was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood is lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.
Job Summary
What you’ll do
đź“ŤProcess requests from our client's using our proprietary platform Fusion đź“ŤCommunicate professionally with advisors, their staff, and clients via phone, email, and proprietary systems. đź“ŤMaintain with excellence all processes and adhere to regulatory requirements and firm policies, maintaining a strong focus on risk management and data confidentiality. đź“ŤProcess cashiering requests timely and accurately, including but not limited to ACH transfers, Fed Wire transfers, check distributions, and journal entries. đź“ŤCommunicate professionally with advisors, their staff, and clients via phone, email, and proprietary systems.
What you bring
📍Bachelor’s degree or equivalent experience, preferably with a foundation in finance or economics or related field with 2+ years customer service experience. 📍Excellent organizational skills with the ability to prioritize multiple demands and deadlines. 📍Professional demeanor in both verbal and written communication, ensuring clear and effective interactions with advisors, clients, and team members. 📍Exceptional attention to detail, data-entry, and writing skills. 📍Highly motivated, goal-oriented individual who thrives with challenges and is driven to exceed expectations in a fast-paced environment.
The future of finance is here — whether you’re interested in blockchain, cryptocurrency, or remote web3 jobs, there’s a perfect role waiting for you.
