About the company
D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customerās IT productivity and contribute to the organizationās success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us!
Job Summary
Task and Responsibilities:
šCompetency Assessment: Evaluate and assess the current competency levels of our team members in various Microsoft Office apps. šTraining and Development: Develop and execute training materials and learning paths to enhance the skills and knowledge of our employees. šTechnical Support: Act as a subject matter expert and provide warm hand over from our Service Desk team members when they encounter complex issues or need assistance with Microsoft-related queries. šDevelop and Assist: Support end users with creating customized process flows and applications through PowerApps and PowerAutomate šDocumentation: Create and maintain documentation, best practices, and knowledge base articles related to Microsoft Office for internal reference. šAnalyze and Report: Support end users with advanced Excel analytics and Power BI queries. Set up customized reports via Power BI. šEnd user knowledge: Produce a monthly newsletter offering advice to some of the common solutions. Prepare end user focused training materials for all MS Office applications.
Requirements
šLanguage skills: fluent German and English, other languages are advantage šSenior expertise in MS Office suite with main focus on Excel, PowerPoint, Power BI, Power Apps and Power Automate šStrong problem solving/analytical abilities šGood communication skills šAttention to detail and ability to multi-task šAbility to work independently and effectively šReadiness to follow direction and best practices šPlanning and organizing skills šTeam player and supportive personality šCandidates have to declare Criminal record extract not older than three months