Responsibilities:

📍Reception & front desk management: welcome and check-in employees, visitors and vendors and provide onsite support for all inquiries and issues. 📍Office management: coordinate meeting rooms, maintain office supplies, assist with office decor & set-up, and manage common areas to ensure a seamless and inviting workplace experience. 📍Coordination with property management: liaise with the office management company regarding building maintenance, security, and any office-related concerns. 📍Facilities: coordinate with vendors and building management for deliveries, maintenance and facility-related issues. 📍Equipment: track and manage inventory of office supplies, IT equipment, and other necessary materials. 📍Admin: support team members with ad hoc administrative tasks, as needed. 📍Communication: monitor and respond to inquiries and requests through the office Slack channel and via email.

Requirements:

📍Experience in reception/front desk, office management, or guest services. 📍Strong customer service and hospitality skills: a friendly, approachable, and professional demeanor to provide a warm welcome to employees and guests. 📍Ability to anticipate needs and provide proactive assistance to both onsite and offsite employees and guests. 📍Strong English verbal and written communication skills to engage professionally with visitors and team members (in-person, Slack, phone). Portuguese language proficiency also preferred. 📍Attention to detail to maintain a clean, organized, and welcoming office space. 📍Ability to handle calendar scheduling, meeting coordination, and administrative support tasks efficiently. 📍Experience working in a fast-paced, dynamic and diverse/international office environment while maintaining a high level of hospitality.