Key Responsibilities

1. Account Ownership & Relationship Management 📍Manage and grow key accounts across fleet operators, mobility platforms, logistics providers, and corporate fleet customers. 📍Build strong, trust-based relationships with decision-makers, operations leaders, and key stakeholders. 📍Act as the primary point of contact for all account-related queries, issues, and escalations.
2. Revenue Growth & Retention 📍Lead renewals, upselling, and account expansion across the full product portfolio (including ADAS, DMS, cabin cameras, platforms, etc.). 📍Identify new business opportunities within existing accounts and collaborate with the Sales team to convert them. 📍Drive customer engagement through value-driven conversations that increase long-term retention and account stickiness.

Requirements

📍3–6 years of experience in Key Account Management, Customer Success, or Enterprise Account roles. 📍Experience in telematics, mobility, logistics, SaaS, IoT, or fleet-tech preferred. 📍Proven ability to manage high-value or large enterprise accounts. 📍Strong communication, negotiation, and stakeholder management skills. 📍Comfortable with data-driven discussions, insights presentation, and ROI-based reporting.

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