Responsibilities

📍Serve as the primary point of contact for multiple VIP clients. 📍Expand relationships with existing customers through sustained communication and an understanding of their needs. 📍Identify growth opportunities for clients and acquire resources to help realize these opportunities. 📍Assist clients in navigating Flipster’s product offerings, VIP structure, and key updates and changes on the platform. Provide support for client VIP upgrades and other product configurations. 📍Analyze user behavior, track status, uncover hidden needs, and write key customer analysis reports for major clients.

Qualifications

📍At least 2 years of experience in account management or sales roles within financial/trading institutions. 📍Product knowledge from working in exchange, broker, or trading firms. 📍Strong client management skills, including maintaining strong relationships, organizing client profiles, and incentivizing client activities. 📍Excellent communication skills and the ability to be flexible in a variety of situations. 📍Ability to work under pressure. 📍Passionate about crypto, with industry experience highly preferred. 📍Native proficiency in Korean, both verbal and written. 📍Business proficiency in English. 📍Proficiency in Mandarin is a plus.